Online bookings

FAQ

How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
What time is check in and check out?
Check-in: 14h and check-out: 12h.
Can I leave the room late?
Yes, 1 or 2 hours extra, according to the availability.

Can I choose the type of bed in my room? (Large bed – two beds)
Yes.
Do the rooms have a balcony or terrace? Can I reserve one?
Yes, the duplex and familial rooms have a balcony. Only on request at the hotel.
We are coming with 1 (or more) child; can we add an extra bed in a double room? What are the other options?
A crib is at your disposal (on previous request).We can also offer a triple room or a familiar one for 2, 3 or 4 persons (on direct request to the hotel). The cost is 30€ for an extra bed except for children under 12 years old.
Are there non-smoking rooms?
Yes.
How many floors does the building have? Is there a lift?
There are 7 storeys and a lift.
Is there air conditioning in the rooms?
Yes.
Is your hotel adapted for the handicapped?
Yes.

Can you keep my luggage when I leave the room? Yes.
Is there a safe place to park my car? How much does it cost?
Public Parking near the hotel, it costs 22€ (indicative rate).
Does the hotel have an Internet or e-mail terminal for guests?
Yes.
Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes.
Do you have a quiet, romantic room? How can I reserve it?
Yes, please call the hotel directly to book one.
What languages are spoken in Reception?
English, Spanish, Turkish and Arabic.
Where may I rent a car?
At St Lazare train station, 5 minutes by metro.
How far away is the Eiffel Tower?
At 4.5 km, 25 minutes by metro.
How far is the Louvre Museum?
At 1.5 km, 20 minutes walk.
How much does a taxi from the airport cost? How long is it?
The rate is around 50€ and it takes 30 minutes.
I am traveling to assist at an exhibition in Porte de Versailles exhibition center: Is it easy to go from the hotel?
Yes, it is 30 minutes by metro.
How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.